THE ROLE OF E-WOM, PRICE, SOCIAL MEDIA MARKETING, AND HOTEL ATTRIBUTES TO CATCH INTENTION TO STAY IN HOTELS
THE ROLE OF E-WOM, PRICE, SOCIAL MEDIA MARKETING, AND HOTEL ATTRIBUTES TO CATCH INTENTION TO STAY IN HOTELS
Gusti Ayu Agustina Riski*
Akademi Komunitas Manajemen Perhotelan Indonesia, Bali
DOI: https://doi.org/10.19184/bisma.v19i2.53842
ABSTRACT
This study aims to find the influence of E-WOM, price, social media marketing, and hotel attributes on intention to stay at hotels in Bali. This quantitative study uses primary data from a questionnaire distributed to 152 respondents using purposive sampling. The data were processed using multiple linear regression analysis. The results of this study indicate that E-WOM, price, and social media marketing influence the interest in staying both partially and simultaneously. Based on these findings, it is hoped that entrepreneurs in the accommodation business will continuously improve e-WOM, compete with appropriate prices, and pay attention to digital marketing through social media, which is now a primary reference for stay decisions in today's digital era.
Keywords: electronic word of mouth, price, social media marketing, intention to stay
Published
31-07-2025
Issue
Vol. 19 No. 2 (2025) Bisma: Jurnal Bisnis dan Manajemen
Pages
194-202
License
Copyright (c) 2025 Bisma: Jurnal Bisnis dan Manajemen