Asraf Nabawi

Fakultas Ekonomi Bisnis Universitas Airlangga

Anis Eliyana

Fakultas Ekonomi Bisnis Universitas Airlangga

Ahmad Rizki Sridadi

Fakultas Ekonomi Bisnis Universitas Airlangga

DOI: https://doi.org/10.19184/bisma.v17i1.36342

ABSTRACT 

This study aims to discover the definition of servant leadership, how to implement servant leadership in organizations, and the concept of benefits and goals of the theory of servant leadership. This study uses a systematic literature review approach by analyzing 2,013 journal articles published on Scopus in 2010-2022. The final data analyzed came from 25 quantitative journals. The research results show that servant leadership is a leader who focuses on developing his subordinates and is selfless. Implementing servant leadership is by serving employees personally, providing training according to their expertise, providing motivation and advice, and also caring about the family life of the employees. The benefits of servant leadership are that it can increase employee innovation, motivation, commitment, satisfaction, work effectiveness, and trust in leaders.

Keywords: Leader, servant leadership , systematic literature review